Data Deletion Instructions

1. Request deletion on WhatsApp

1. Open the WhatsApp chat with the Status Vault number you have been using.
2. Send the message DELETE MY DATA from the same WhatsApp account.
3. Status Vault replies with a summary of what will be deleted and what must be preserved, and asks you to confirm. Reply to confirm.
4. You receive a confirmation with a deletion reference number when processing is complete.

Because the request comes from your own WhatsApp account, it is verified automatically by your business-scoped WhatsApp ID — no further identification is needed.

2. Request deletion by email

Email zeferiah@official-status.com with the subject “Status Vault Data Deletion Request” and include the WhatsApp phone number or username you used with Status Vault.

To protect your account from fraudulent requests, we send a confirmation message to that WhatsApp account and process the deletion once you confirm. If you no longer have access to that WhatsApp account, tell us in your email and we will verify your identity another way.

3. Revoke only your saved signature

To keep your Creator Passport but remove your saved wet-ink signature, send REVOKE SIGNATURE to the Status Vault number or email zeferiah@official-status.com. We permanently delete the encrypted signature image and its encryption key. You will be asked to capture a new signature, or sign with your typed legal name, the next time you sign.

4. What is deleted

5. What is preserved, and why

Executed agreements are legal records relied on by every party to a song for copyright registration, royalty accounting and tax reporting. Deleting your copy would not remove your obligations or rights under the agreement and would harm your collaborators. Therefore we preserve:

• executed agreement PDFs and their SHA-256 tamper seals;
• the append-only signature ledger entries for your signatures on those agreements;
• the Creator Passport fields that appear in those agreements — legal name, professional name (p/k/a), PRO, Writer IPI, publishing entity and Publisher IPI — because they are required to account for and pay royalties;
• billing records we are required to keep by law.

Preserved records are restricted to the parties to each agreement and are retained only as described in the retention section of our Privacy Policy.

6. Audio you contributed to shared projects

Audio files, stems and documents you contributed to a shared project are part of that project’s session record, which is controlled by the project’s Workspace Owner (for example, the label or producer team running the session). When you request deletion we remove your personal identifiers and chat-derived notes from those records. If you also want specific files removed, tell us in your request and we will forward it to the Workspace Owner; you may also ask them directly.

7. Timeline and confirmation

• We acknowledge requests within 72 hours.
• We complete deletion within 30 days of verifying your request and send you a confirmation with a reference number on WhatsApp or by email.
• Residual copies in encrypted backups are overwritten in the normal backup rotation. Backups are used only for disaster recovery; if a backup is ever restored, we re-apply your deletion before the data returns to service.

8. WhatsApp, Meta and your phone

Deleting Status Vault data does not delete messages stored in the WhatsApp app on your phone or on other participants’ phones, and deleting messages in WhatsApp does not delete data already stored by Status Vault. Data Meta holds about your WhatsApp account is governed by WhatsApp’s privacy policy and can be managed in WhatsApp’s settings.

Status Vault does not use Facebook Login. This page is Official Status, LLC’s user data deletion instructions for Status Vault’s use of the WhatsApp Business Platform.

9. Questions

For anything about deletion or your data, email zeferiah@official-status.com.